Apple has clarified that the amount of total storage space its softwares calculate is the storage left after a complete system format. But these litigants don’t seem to be satisfied by this explanation.
Storage Tactics
In addition to the above claim, they also claimed that Apple is charging a premium for every extra gigabyte of storage by pushing customers to use its iCloud storage device. So when a user runs out of space at a moment when they want to record their child or grandchild’s basketball game, they will be forced to pay top dollar to Apple. With the lack of an option to expand the existing storage by adding a memory card, as in mostly found on android devices, users are left with no other option that to pay.
Storage TacticsCase Files
The lawsuit also accuses Apple of not working with third party vendors to offer other cloud storage options. Users are restricted to only Apple provided services. Neither does Apple offer any support to its customers to offload their data from the cloud storage. Coming in hindsight of the iCloud hacking scandal, a lot of users do not find iCloud a safe place for their personal data. According to the lawsuit, the ratio of storage space that a user cannot use ranges from 18.1 to 23.1 percent
Case Files
Apple has not made any official comment on this case so far. But it is bound to bring back memories of an older case related to storage space that was filed against them. That case was filed against the total space available in an iPod Nano model to be 7.45GB instead of the 8 GB advertised. The case was ultimately dismissed by the Courts. Similarly, Microsoft was sued over the amount of available amount of storage in Surface, notably when users only had access to about half the storage on its earlier models.
